Welcome to the Pineda Method (ABN: 84 165 411 852). The Pineda Method (“we,” “our,” or “us”) is committed to protecting your privacy.
This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs).
By using our website, services, or products, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website and services.
We may collect the following types of personal information:
Personal Information:
Name, email address, phone number, and billing/shipping details.
Payment information, demographic information, preferences, and interests.
Usage Information:
Details about your interactions with our website, courses, and coaching services, including browsing activity and time spent on pages.
Technical Information:
IP address, device type, browser type, operating system, cookies, and similar technologies.
We use your personal information to:
Provide and improve our courses, coaching programs, and services.
Process payments, manage subscriptions, and send confirmations or invoices.
Send promotional emails, SMS messages, newsletters, or updates (with an opt-out option available at any time).
Comply with legal and regulatory obligations.
We may also use aggregated, anonymised data for analytics and business improvement purposes.
We may share your personal information with trusted third parties, including:
Payment Processors: e.g., Stripe, PayPal, or other secure providers for payment transactions.
Service Providers: e.g., email marketing platforms, hosting providers, and customer support software to facilitate service delivery.
Legal Authorities: As required to comply with laws or regulations or to protect our legal rights.
We do not sell, rent, or trade your personal information to any third party for marketing or other purposes.
We implement appropriate security measures to protect your personal information from:
Unauthorised access,
Alteration,
Disclosure,
Destruction.
These measures include encryption, secure access controls, and regular security audits. While we strive to protect your personal information, no system is 100% secure, and we cannot guarantee absolute security.
Our website uses cookies and similar technologies to:
Enhance your browsing experience.
Collect analytics about website performance and user behaviour.
You can manage cookies via your browser settings. Note that disabling cookies may limit certain functionalities of our website.
Under the Privacy Act 1988 (Cth), you have the right to:
Access: Request access to the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
Objection: Object to the processing of your personal information in certain circumstances, such as for direct marketing.
To exercise your rights, please contact us using the details in Section 9.
If your personal information is transferred outside Australia (e.g., to a third-party provider), we ensure that the recipient complies with privacy laws equivalent to Australian standards.
We may update this Privacy Policy from time to time. Changes will be indicated by the "Effective Date" at the top of this page.
If we make material changes, we will notify you by:
Posting a notice on our website, and/or
Sending an email to registered users.
Continued use of our website and services after the update constitutes acceptance of the revised Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy, or if you wish to exercise your rights, please contact us:
Email: [email protected]
Phone: +61 483 910 658
Or via the contact form on our website.